Letter from the CEO

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Remember Victor Kiam, the man who owned the Remington brand of shavers? He was famous for saying, "I liked the shaver so much, I bought the company!" This is the same story for Baldhead Systems and I.

Firstly, thank you for taking the time to visit our site. I know your time is valuable so I will jump straight to the point. If you are like most small to mid-sized companies, you are behind the curve on the technology you should be harvesting to help grow your company. I was one of those business owners until I hired Baldhead Systems to take me to the next level. Fortunately for me, I made the right choice.

At the time, I owned a small travel firm. I knew I needed to take the next step in advancing my business model and web technology, and truthfully, this was somewhat of a terrifying step for me to take. Like all of us, I had heard the many negative stories of firms spending hundreds of thousands of dollars and getting nowhere. Many went out of business as they poured everything they had into solutions they were sold, but never delivered.

With my trust in Baldhead Systems, my business grew 100% (and sometimes more) year to year. With technology working for me, I went paperless within a few years, saving me unbelievable amounts of overhead, and was able to communicate with my clients instantly. Not only this, but with Baldhead, I was able to have all my bookings online, which substantially reduced my company headcount. My sales force had tools to help manage their clients while the customer relationship management component aided my manager’s in tracking the success of each team.

In 2005, I had built my travel businesses to a point that I was extremely satisfied. I decided it was time to take on new challenges, so I sold the business to a large publicly-traded company based out of the United Kingdom. This would not have been possible at such an echelon if it weren’t for my business’ openness to technology.

In these challenging times, you need to stay fresh and ahead of your competition. This is something I have always thrived on. When I was looking at new opportunities, it made total sense to me to buy Baldhead and help other companies achieve their goals, just like I did.

If you are looking for a company you can trust to help you with your IT needs, please give us a call. We can either talk over the phone or set up a no-risk assessment of your current operation. It could be the best decision you make. Believe me, I know.

T.J. Donnelly,

CEO (and former longtime client)